Escape of water accounts for 24% of home insurance claims in the UK. It’s the single most common source of loss across household policies, and yet the industry’s approach to handling it has barely evolved. That’s not a technology problem. It’s a structural one. When water appears through a ceiling or starts lifting a floor, the visible damage is only … [ MORE ]
Winter is the real stress test for any home emergency claims handling provider. Volumes increase sharply and pressure builds across people, systems and supply chains. For our clients, these moments matter most. Customer experience and brand trust are shaped here, not in the quiet months. At preferred, we place strong emphasis on clear communication during peak demand. Transparent reporting on … [ MORE ]
Behind every regulation, inspection and compliance standard are the people who live and work in the properties we manage. Compliance is not just about avoiding fines or reputational damage; it’s about safeguarding health, safety and wellbeing. Looking beyond the ‘Big 6’, recent government guidance highlights the additional dangers of damp and mould which affect around 2 million people in England … [ MORE ]
Preferred Management Solutions (PMS) Ltd (FRN 999335) is an appointed representative of Koze Group Ltd, a credit broker not a lender. Koze Group Ltd are authorised and regulated by the Financial Conduct Authority (FRN 811281) registered in England (08357963). We offer finance products from a panel of lenders. Credit subject to age & status. Should you wish to make a complaint of a financial nature, please click the following link: https://www.hiber.com/complaints.