Insurance

Enabling leading insurance brands to deliver a comprehensive range of property services to their customers in their time of need

We fully understand the impact of a loss to your customers home or business, both personally and materially. That’s why, since 2010, we’ve been supporting insurance companies to deliver a full range of property services, ensuring that during your customer’s moment of need, you can rely on a quality service backed by our trust, care and respect ethos.

We support policyholders from the first notification of loss, right through to claim completion.

Insurance Sector

Digitally led

Our digitally led solutions provide your customers with access to their repair journey and are fully integrated into the Preferred suite of property services. Digital by design, our fully-integrated property services leverage best practice from our experienced teams.

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axis restore

axis restore is a customised version of our axis claims management system, created to allow zero-touch processing of claims is achieved, capturing deep and rich data sets which help us work strategically with our clients when co-creating optimal processes.

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Insurance Sector
my restore

Our restore portal provides your customers with real-time access to every stage of their claim.

Users can self-serve via intuitive digital prompts or speak to an operative for assistance if they prefer.

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Insurance Sector

Reactive to planned

We also have the ability to connect home emergency claims seamlessly to permanent repairs, providing an enhanced service through a single point of ownership, thus reducing lifecycle and claim fees through our streamlined processing.

By addressing claims quickly, we minimise personal distress and business interruption, ensuring your customers are returned to their pre-loss condition promptly.

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Learn about our experience in the residential and commercial sectors.