Today, Lee Sadowski features in Insurance Post, marking two years as our Chief Strategy Officer. From planning to progress With Lee’s arrival came a new strategic plan. Since then, we’ve launched three new services: PRS (our national property repair and reinstatement service), a market-leading Trace and Access service and a national boiler installation service. We’ve improved our structure and governance … [ MORE ]
When a contractor arrives at a customer’s door following a home emergency or property repair claim, they represent more than their trade. They represent our clients. They represent us. Built on the right foundations Managing and restoring properties across the UK requires a contractor network built to a professional standard as well as a technical one. Before a contractor joins … [ MORE ]
Winter is the real stress test for any home emergency claims handling provider. Volumes increase sharply and pressure builds across people, systems and supply chains. For our clients, these moments matter most. Customer experience and brand trust are shaped here, not in the quiet months. At preferred, we place strong emphasis on clear communication during peak demand. Transparent reporting on … [ MORE ]
As the year draws to a close, it’s a good time to pause and reflect. As the year draws to a close, it’s a good time to pause and reflect. 2025 has been a busy and rewarding year for us at Preferred, from building new strategic partnerships to rolling out significant enhancements across our tech, we’re heading confidently into 2026 … [ MORE ]
The office has come alive today with stripes and shirts, with many of the team participating in this year’s ‘Wear Your Colours’ day before the all-important Sunderland vs Newcastle United derby match on Sunday. Thank you to everyone who has taken part, your support is helping to raise much-needed funds for local charity Hebburn Helps: Community Food Bank and Crisis … [ MORE ]
Preferred Management Solutions (PMS) Ltd (FRN 999335) is an appointed representative of Koze Group Ltd, a credit broker not a lender. Koze Group Ltd are authorised and regulated by the Financial Conduct Authority (FRN 811281) registered in England (08357963). We offer finance products from a panel of lenders. Credit subject to age & status. Should you wish to make a complaint of a financial nature, please click the following link: https://www.hiber.com/complaints.