Network

With an ever-growing network of local tradespeople covering the UK and Northern Ireland, we’re proudly providing emergency assistance where it’s really needed

From emergency boiler assistance in Inverness to a full property reinstatement in Penzance, we cover every trade and location in between. In-fact, last year alone, our Engineers successfully carried out over 80,000 domestic repairs.

National Engineer network

80,000+ repairs completed in the last 12 months

650+ accredited Engineers

50+ approved Partners

15 directly employed tradespeople

…covering all major trades

Heating (gas/oil)

Plumbing

Electrical

Reinstatement

Locksmith

Glazing

Roofing

Drainage

Pest control

General trades

Suppliers

Full supplier relationship management suite and Engineer portal.

Reduced carbon footprint

Our Engineers travelled an average of 14 miles to carry out repairs during 2023.

Impressive service delivery

Our Engineers arrived on time on over 91% of all visits.

World-class customer feedback

Average NPS of 65+.


preferred Engineer

preferred Engineer

We’re directly connected to 650+ UK wide preferred Engineers, helping us to streamline the claims process from the claim inception through to the completed repair.

preferred Partner

preferred Partner

The preferred Partner team is a selection of 50+ fully-qualified Contractors who provide local and regional coverage as well as exceptional service.

preferred Direct

preferred Direct

Preferred Direct is our team of 15 directly employed Engineers who are strategically located to support specific workstreams, as well as your own customer strategies.


All Engineers, Partners and directly employed staff are carefully selected for their proven skills and experience, from general repairs through to high net worth and large loss reinstatements.

With strong, long-term relationships in mind, it’s vital that our carefully chosen Engineers and Partners can also demonstrate a dedication and commitment to our philosophy and ethos; trust, care and respect.

Engineer Portal

Join our network

If you’re a fully-qualified Engineer and can demonstrate a history of providing exceptional service, why not apply to join our UK-wide network of trusted ‘local’ tradespeople?